Japanese Head Spa

What does a Japanese Head Spa include?
At Solace Spa Miami, every ritual begins with a personalized scalp evaluation to understand your scalp’s health, balance, and specific needs. Each session includes deep cleansing, nano-steam, Japanese massage techniques, and tailored treatments for your scalp and hair condition.

How long are the rituals?
Each session is customized based on your scalp condition and chosen ritual. Treatments range from 40 to 120 minutes, designed to combine relaxation, analysis, and care for visible, lasting results.

Who performs the service?
A Licensed Esthetician (LE), Trichologist, and Certified Reiki Practitioner (RP).

Is it suitable for dandruff, itch, oily, or sensitive scalps?
Yes. Every protocol is adapted to your scalp type and current condition.

Do I need a Head Spa if I don’t have scalp concerns?
Yes—it's a wellness ritual that improves circulation, reduces stress, and supports long-term scalp health.

How many sessions do I need?
The frequency depends on your scalp needs and goals. Most clients benefit from 3–5 sessions, then monthly maintenance to preserve scalp balance.

Are there extra charges for long hair or specific textures?
Yes. Long hair: +$30; coily/curly textures: from $25; extensions: from $50. Confirmed during your evaluation before starting.

Can I add Tailored Upgrades?
Yes. Options include LED Therapy, high frequency, aromatherapy, and a mini facial (no extractions).

Does it include blow-dry or styling?
Blow-dry (from $50) or flat iron (from $20) can be added as extras.

Can exosomes be applied to the scalp?
Yes—spot, half-head, or full-head applications are available. Full-head may have an additional cost after evaluation.

What results can I expect?
A lighter, cleaner, and more balanced scalp immediately, with improved scalp condition over time.

Skincare and MedSpa

How does Solace Spa customize facials and peels?
Every facial begins with an in-depth skin evaluation to identify your needs and goals. Treatments are tailored for hydration, anti-aging, acne control, or brightening results.

Are facials suitable for sensitive skin?
Yes. We customize each protocol and product selection based on your skin sensitivity and condition.

How does Solace Spa use the Fitzpatrick classification?
We assess your Fitzpatrick skin type during evaluation to select the safest and most effective peel for your tone and sensitivity.

Can peels be done on all skin types?
Yes, but strength and formula vary. We’ll recommend the safest and most effective option for you.

What’s the downtime for chemical peels?
Mild flaking for 2–7 days depending on acid strength. Avoid sun, saunas, and exfoliants; keep skin hydrated and protected with SPF 30+ daily.

What’s the difference between Microchanneling and Microneedling?
Both stimulate collagen through micro-channels. Microchanneling uses advanced delivery (EMS, LED) for deeper infusion and enhanced firmness, glow, and texture.

Reiki Healing

What is Reiki?
A gentle, non-invasive energy therapy that helps you relax, release emotional tension, and restore balance.

Who performs it and how long is a session?
A Certified Reiki Practitioner (RP); standard sessions last about 45 minutes.

How often is Reiki recommended?
Weekly, biweekly, or monthly—depending on your stress levels and goals.

Can Reiki be combined with facials or Head Spa?
Yes—combining Reiki enhances relaxation and overall energetic balance.

Any contraindications?
Reiki is generally safe and complementary to other treatments, but it does not replace medical care.

Memberships and Packages

What memberships do you offer?
Essential Glow, Balance Ritual, and Solace Luxe Wellness—each designed for consistent skincare, scalp care, and wellness maintenance.

Is there a minimum commitment?
Yes. 4 months minimum; then it renews month-to-month.

Can I freeze my membership?
Yes, up to 3 months per calendar year with written notice 7 days before your next billing.

Do unused services roll over?
No. Services must be used within the monthly cycle to encourage consistency.

What are the member benefits?
Priority Booking, Flash Sales, Loyalty Bonuses, and early access to workshops/events.

Do you offer annual memberships?
Yes—available at a discounted rate and include a Welcome Mini Kit.

Brows and Lashes

What services do you offer?
Brow lamination & tint, lash lift & tint—each customized for natural definition and balance.

How long do results last?
Typically 6–8 weeks, depending on hair growth and aftercare.

Are treatments safe for sensitive eyes or skin?
Yes. We use FDA-approved, vegan, dermatologist-tested products, suitable even for sensitive clients.

Any prep before my appointment?
Arrive with clean lashes/brows and avoid waterproof mascara or oils 24 hours prior.

Post-care tips
Avoid water, steam, or oils for 24 hours, then brush and nourish gently to maintain shape and softness.

Waxing

What areas do you wax?
Face and body waxing available using gentle, precise, and skin-safe methods.

How should I prep?
Exfoliate 24–48 hours prior; avoid retinoids 3–5 days before your appointment.

Is waxing suitable for sensitive skin?
Yes—we use techniques and products designed to minimize irritation.

Post-care advice
Avoid sun, sauna, and tight clothing for 24 hours; keep skin hydrated.

Hair length required
¼ inch (~6 mm) for best results.

Bookings and Policies

How do I book an appointment?
You can easily book online anytime. We accept most major credit cards and Afterpay for your convenience. Early booking is recommended for weekends or holidays.

What is your cancellation policy?
Please cancel or reschedule at least 24 hours before your appointment. Late cancellations or no-shows may incur a 50% fee.

Do you accept late arrivals?
Arrivals more than 10–15 minutes late may shorten your session to respect the next guest’s schedule.

Do you require deposits?
A 50% deposit is required for select services. Card or cash accepted; gratuity not included.

Languages available
Services available in English and Spanish.

Shop and Gift Cards

Can I buy the products used in my treatment?
Yes—visit our retail section to discover curated skincare and hair care favorites used in our professional treatments.

Do you accept returns?
For hygiene and safety reasons, all sales are final once products are sold.

Do you offer gift cards?
Yes—available online or in-spa, redeemable for any of our spa services, treatments, or upgrades.

What is the gift card expiration policy?
Gift cards are valid for 12 months from the purchase date.

Are offers the same online and in-store?
Some promotions may vary; please check availability at the time of purchase.